Terms & Conditions

Welcome to Vively Home!
By using our website (www.vivelyhome.com) and purchasing our products, you agree to follow the terms and conditions outlined below. Please read them carefully before placing any order.

1. General Information

  • This website is operated by Vively Home, your online destination for home décor, artificial plants, and decorative accessories.

  • By accessing or using our website, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.

  • We may update these Terms & Conditions at any time. Updates take effect once posted on this page.

2. Product Information & Pricing

  • All prices are listed in AED (United Arab Emirates Dirhams) or USD (United States Dollars), depending on the product or customer location.

  • Product images, colors, and descriptions are for reference only; actual items may vary slightly due to photography or display settings.

  • Prices, offers, and availability are subject to change without notice.

3. Orders & Acceptance

  • After placing an order, you will receive an email confirmation. This does not guarantee acceptance — your order is confirmed only when payment is successfully processed.

  • Vively Home reserves the right to cancel or refuse any order in cases such as:

    • Product unavailability

    • Payment issues

    • Incorrect pricing or description

    • Suspected fraudulent activity

Refunds for canceled orders will be processed to the original payment method.

4. Payment Terms

We accept secure online payments in AED and USD to ensure a safe checkout:

  • Visa / Mastercard / American Express

  • PayPal

  • Stripe

  • Google Pay & Apple Pay

All payments are encrypted and processed through secure gateways. Your payment information is never stored on our servers.

5. Shipping & Delivery

  • Orders are shipped according to the processing time displayed at checkout.

  • Delivery time varies depending on location.

  • Free delivery may apply to qualifying orders (e.g., orders over AED 300 within UAE).

  • Tracking details will be sent via email once your order is shipped.

Vively Home is not responsible for courier delays or external circumstances affecting delivery.

6. Cancellations

  • Orders can only be canceled before processing or shipment.

  • Once shipped, orders cannot be canceled but may be eligible for return (see our [Returns & Refunds Policy]).

7. Limitation of Liability

  • Vively Home is not liable for any indirect or consequential damages from using our website or products.

  • While we strive for accuracy, we do not guarantee error-free or uninterrupted service.

8. Intellectual Property

All content on the website — including text, images, graphics, product names, and designs — belongs to Vively Home.
No content may be copied, modified, or distributed without written permission.

9. Privacy & Data Protection

Your personal information is collected solely for order processing and customer service.
We do not share your data with third parties without consent.
See our [Privacy Policy] for full details.

10. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates.
Any disputes will be resolved according to UAE legal jurisdiction.

11. Contact Information

For questions regarding these Terms & Conditions, you can reach us at:
📧 Email: info@vivelyhome.com
🌐 Website: www.vivelyhome.com

Main Menu